Business Process Review, Re-Engineering and Development of Online Government Services, Government of Uzbekistan

Project Overview

The objective of the consultancy is to coordinate with various stakeholders and entities that are part of the e-governance and ICT development initiative in Uzbekistan, contribute to the Government of Uzbekistan’s (GoU) goal of improving the Ease of Doing Business ranking and making it easier and faster for citizens to access government services. The project focuses on three priority services – Business Registration, Property Registration and E-Procurement. The scope of work includes carrying out a rapid assessment of existing systems, procedures and legal framework for these services (AS IS) and then suggest carry out a BPR exercise to improve the delivery of these services (TO BE), through simplification of existing procedures, automating steps which reduces the time and complexity and eliminating redundant steps. This includes assisting the GoU in assessing GoU’s e-readiness for introduction of the online e-services, making recommendations for improvements, developing the design for the ‘improved’ business registration process and piloting it.

Project details

  • Date:
    June 2016 - March 2017
  • Client:
    Asian Development Bank
  • Sector(s):